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HighFive CRM

Privacy Policy

Last updated: October 10, 2026

About this policy

This policy explains what information HighFive CRM collects when you use the highfivecrm.com website, how we use it, who we share it with, and what rights you have.

This policy applies to the highfivecrm.com marketing website only. The use of the HighFive CRM application is governed by a separate customer agreement.

Cookies and tracking

The highfivecrm.com website does not use cookies. There are no advertising trackers, analytics trackers or third-party tracking scripts on this site.

The only third-party service active on this site is Cloudflare, which hosts and serves the website and provides infrastructure-level security. Cloudflare may process certain network-level data as part of that service, governed by Cloudflare's own privacy policy. HighFive CRM does not control that processing.

The demo request form

The only place this website collects personal data is the demo request form at /demo. When you submit that form, the following information is sent to us:

• First name and last name • Work email address • Company name • Phone number (optional) • Team size (optional) • A message describing what you would like to see (optional) • The page path from which you submitted the form • The referring website address (if your browser provides one) • Any UTM marketing parameters present in the URL at the time you arrived on the site

The form also sends a token generated by Cloudflare Turnstile. Turnstile is a bot-detection service provided by Cloudflare. It processes signals about how you interact with the form to determine whether you are a real person. HighFive CRM uses this to protect the form from automated abuse. Turnstile is designed to be privacy-preserving and does not set cookies or track you across sites.

We do not collect payment information, health information or any other sensitive category of personal data through this website.

How we use the information

We use the information you submit through the demo request form only to respond to your request and to manage the sales relationship that may follow. This includes contacting you to arrange a demo call and following up as appropriate.

When you submit the form, your information is stored in HighFive CRM's own account in the HighFive CRM application and is also sent by email to the sales team at sales@highfivecrm.com. We do not use your information for advertising or to build profiles for use by other companies.

We do not sell, rent or trade your personal data.

How long we keep your information

We retain information from demo requests until the request has been fully resolved and for a reasonable period after that to maintain a record of the interaction. If you ask us to delete your information, we will do so promptly, subject to any legal obligation that requires us to keep it.

Who we share information with

We do not sell your personal data to any third party.

Your information is handled by Cloudflare as part of its infrastructure and security services. The notification email about your demo request is sent via our email provider. Both act as data processors following our instructions and are bound by appropriate data protection obligations.

We may share your information if we are required to do so by law or by a competent authority.

Security

We take reasonable technical and organisational measures to protect the personal data we hold. The highfivecrm.com website is served exclusively over HTTPS. The demo request form is protected by Cloudflare Turnstile to prevent automated abuse.

No system is completely secure. If you have a concern about the security of your data, please contact us at sales@highfivecrm.com.

Your rights

You have the right to ask us what personal data we hold about you and to receive a copy of it. You have the right to ask us to correct inaccurate data, to delete data we hold about you, or to restrict how we use it.

To exercise any of these rights, send a request to sales@highfivecrm.com. We will respond within a reasonable time and in accordance with applicable law. We will not charge a fee for a first request.

Children

This website and the HighFive CRM service are intended for business use by adults. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us at sales@highfivecrm.com and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of the page. If the changes are material, we will take reasonable steps to bring them to your attention. Continuing to use this website after a change is published means you accept the updated policy.

Contact

If you have questions about this policy or about how we handle your personal data, please contact us at sales@highfivecrm.com.